Soon after the death of the insured person, the family members of the deceased should intimate the insurer in writing about the incident, this is known as claim intimation.
Then the insurers would issue claim form, discharge voucher and  other relevant forms depending upon case to case. The same need to be filled in and resubmitted with the insurer along with relevant documents like:
1. Original Policy Bond
2. Death Certificate
3. Proof of relationship with the decesead person
In case of Accidental Death
Postmortern Report, FIR Copy , Final Police Report is also required
